"C:\Program Files\Common Files\microsoft shared\ClickToRun\officec2rclient.exe" /update user updatetoversion=16.0.xxxx.yyyy
You can look up build numbers at Version numbers of update branches for Office 365 clients. Replace xxxx.yyyy with the build number you want to revert to. If you are using Outlook 2016, 2019, or 365, copy the following line, then right click in the command prompt window to paste it. If you don't see Command Prompt on the menu, you'll need to type cmd on the Start screen to find the Command Prompt then right click on it and choose Run as Administrator Older Windows version: Right click on the Start button and choose Command Prompt (Admin). Windows 10: Start typing cmd on the Start screen in the task bar search field to find the Command Prompt then click Run as Administrator Now you’re ready to roll back the click-to-run installation.
In many cases, the “bad” file will be removed or replaced with a corrected update, and you can allow Office to install updates without reinstalling "trouble" after a few weeks have passed. Next, create an appointment in your calendar for 30 days from now to remind yourself to check for updates.
In Outlook (this is an Outlook help site after all), go to File, Office Account, Update Options and click on Disable Updates. You can disable updates from the File menu in any Office application. If you don’t disable updates, the problem update will reinstall itself. All we needed to do was remove the troublesome account from Outlook and then set it up again.First, you need to disable Office updates. Over time we will need to remove the duplicate emails contained in the inbox and sent messages folders by hand.Īgain, we did not need to uninstall Microsoft Office to correct the sync issue. Microsoft Outlook 2016 is now back up and running. All we had to do was recover the Account’s inbox, sent messages, calendar, and contacts from backups.Deleted the problematic Account from Outlook and then created a new account – success then.Uninstalled Office 2016 and ran the “Microsoft Office Removal Tool” to remove all traces of the app from the workstation without success (apparently the “Account” is stored as a data file and is not considered to be part of Office itself) and.Made several attempts to address the “Outlook Sync Issues” without success.
When I started this topic, we were having a problem with Outlook on one of our Windows 10 Pro workstations and were considering removing Microsoft Office 2016 from the machine and reinstalling it in order to address the issue.Īt the time, we were having two problems with Outlook: This setup (e.g., two separate devices using IMAP to check email) can cause the duplicate email issues which you reported. Once the Office Removal Tool has started to remove all traces of Office, perhaps walk away and enjoy a nice cup of coffee.Īs to why there are duplicate emails, Outlook on the computer is configured to use IMAP and the user likely is also using their cell phone configured to use IMAP to also check for email. The latter is what makes the tool take so long. Aside from searching for and removing all remaining traces of your current version of Office, the tool also has to search for all remaining traces of other uninstalled previous versions of Office as well. The Office Removal Tool takes quite a while to run, and at times it might appear that it is not doing anything even though it is. After doing that and rebooting, you then run the Office Removal Tool. First you uninstall Office just like any other program from under Control Panel. I have used the Office Removal Tool before.